Resources

A Web Company’s Guide to Selling Domain Name Services

November 25, 2010

A lot of forward thinking companies have realized the benefits of offering domain name registrations to their users as part of their service. The more services a customer buys from a company, the ‘stickier’ they become. After having hundreds of conversations with web experts over the past several months, the concerns about pricing are almost [...]

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Is it OK to Delete an Embarrassing Tweet?

June 25, 2010

Is it ok to delete a tweet on Twitter? There’s a tendency on the Internet, and within social media circles in particular, that any published content MUST remain on the Internet forever, regardless of the level of embarrassment, inaccuracy, or whatever. I don’t know where this “transparency or die” kind of attitude came from, but it’s not a rule that can’t be broken.

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How to create your own Twitter background using Photoshop

June 13, 2010

I’ve received a number of compliments on my Twitter background, including a few requests for the Photoshop template I created. So this weekend, I decided to clean it up a bit and offer to all my Twitter-addicted friends and colleagues out there on the Internet. Now, I certainly wouldn’t expect you to create a carbon [...]

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WIND Mobile: A green light and a clean slate for mobile in Canada

December 11, 2009
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Earlier today, the Canadian government overturned the CRTC’s ruling that Globalive would not be permitted to operate its WIND mobile service in Canada due to its foreign ownership structure.

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Informative video from CERA: “DNS explained”

December 4, 2009

I wrote a post not too long ago that illustrated in lay terms how the DNS (domain name system) works. Byron Holland, the Chief Executive Office for the Canadian Internet Registration Authority (CIRA) alerted me to a cool video produced by The Council of European National Top Level Domain Registries (CERA) that also offers a [...]

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Bell IPTV Fibe Entertainment Service: the Results are Impressive

October 20, 2009
Bell Canada

This is a follow-up to an earlier post regarding how Bell’s new Entertainment Service works. Specifically, this post will discuss the overall bandwidth expectations a subscriber can expect.

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Secure your bit.ly URL – before somebody else does

October 14, 2009
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This isn’t one of those “sky is falling” posts, but it is important for marketing and brand managers to be aware of the implications of the bit.ly custom name feature and how it can wreck havoc with your company’s (and personal) brand. Bit.ly is a popular shortening service that converts long URLs to a shortened, [...]

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CIRA 2009 elections and an overview of how DNS works

September 27, 2009
CIRA logo

Could somebody have made you care about the financial industry a year ago? When the financial crisis struck, do you remember anybody shouting at you about the impending doom beforehand?

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Dealing with tech support? Force an official position to get what you want.

April 22, 2009
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I recently dealt with a company, well known for its strict warranty policies and had success in procuring a replacement battery for my notebook even though it was 3 months out of warranty. I wanted to share my experience with you with the hope that my suggestions might make your future calls to tech support [...]

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Is the Canadian Internet and innovation at risk due to poor planning?

June 25, 2008

A few months ago, I was contacted by Steve Andersen who asked me if I would donate my domain name, SaveOurNet.ca to a coalition he’s been working on with a mandate to educate consumers and businesses on the importance of Net Neutrality and to force the Canadian government to realize that we need a plan [...]

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