About Ben Lucier
Hey, thanks for visiting! My name is Ben Lucier, a self-proclaimed “Community Guy”, who takes his responsibilities seriously.
I’m Toronto-based and have invested more than 18 years of my professional career working mostly in a startup capacity for leading edge Internet Access, hosting and telecommunications companies.
Currently, my team and I spend our days figuring out ways to surprise and delight customers of Ting and Hover. Ting is a mobile service available the US and Hover offers domain name and email services. Both are brands of Tucows, one of the oldest and most recognized Internet companies.
In addition to my professional career, I’m an active member of the Toronto tech community. Until recently, I was the Board Chair of the Little Geeks Foundation started by my friend Andy Walker. Little Geeks is a federally registered charitable foundation that has changed the lives of more than a thousand great Toronto area families by providing them refurbished computers, software and Internet access.
In 2008, I served on the Board of Directors for the Toronto Internet Exchange (TorIX), Canada’s largest peering centre located at 151 Front Street West, serving a sustained 13 gigabits of traffic per second to TorIX network peers located at 151 Front Street, Canada’s largest telecommunications carrier hotel.
Professionally, I’ve invested 18 years of my career knee-deep in Canadian CLECs, Broadband ISPs and webhosting startups in nearly every capacity. From Technical Support and Customer Service, Network Administration, Sales Engineering, Marketing and Product Development and Project Management and Business Process Design.
In addition to my role at Tucows, Point of Presence Technologies, HIP Communications, Accelerated Connections, Managed Network Systems, Optel (aka Pathway/Axxent Corp), InQuent Technologies (aka Webhosting.com), and Radiant Communications are some of the organizations that have all benefited from my entrepreneurial drive and management experience.
Over the past few years, I’ve also turned into a bit of a photography nut, with a quickly growing collection of photos on my Flickr page.
The hobby obsession began with the photo (above), taken by Ashley Hutcheson for a Globe and Mail article I was featured in about Hosted PBX technologies. The closer was during the Mesh Conference in May 2007, as I watched with envy as Rannie Turingan, Rob Hyndman, Mark McKay and a slew of others snapping pics in less than perfect lighting with their digital SLRs. I couldn’t resist the temptation; that evening I found myself at Henry’s picking up a brand new Canon 30D.
This is my personal blog, a journal of my observations about technology, customer engagement in a connected world where the lights never go out.